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Individualized Service and Support Teams

The primary goal of an ISST meeting is to discuss the complex needs of the family in an open forum that will provide the family with a variety of options for services. At its core, an ISST is a multi-disciplinary assessment of service team that focuses on needs identified by and inclusive of family members, with the goal of developing an integrated service plan for that child. 

ISSTs are family friendly and family focused, bringing together children (when age appropriate), parents/guardians, extended family, family support partners, community supports and service agencies involved in the life of the family.

ISST meetings are guided by the Family Voice & Choice principles in which the family members share their strengths, challenges, and support needs openly and without blame or shame.

The goal of an ISST meeting is to develop an action plan to address the complex issues and safety needs of the child(ren) and family. It is recommended that information in the plan include, but is not limited to, the following:

  • tasks for which each individual/organization is responsible,

  • financial responsibilities,

  • timeline for completion, and

  • schedule for follow-up meetings

Click here for a printable referral form

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